Mandarin Oriental Hyde Park, London

Everything was impeccable. I couldn’t ask for more. Service was excellent and the room always clean. The room service was amazing and whatever request I had they made it happen. I recommend this hotel for everything it offers and the difference is made from the people that are working to it.

Had a two night stay at the Mandarin Oriental, Knightsbridge, London, for my goddaughters wedding reception & what a wedding it was. The hotel is amazing, the bedrooms & attention to detail are second to none, the toilet in the bedroom is an experience in its self & the staff can’t do enough for you. My only criticism is that there was no mirror near a plug socket for me to dry, straighten, curl my hair. Myself & my husband thoroughly enjoyed our stay & will definitely be back. Thank you

We stayed 2nights in the MO ,From Graham and the door men greeting us to the reception ,bar ,breakfast and all the staff we could not fault them,they are polite kind professional and so welcoming,Our room was definetly upgraded we had a rose petal heart on our bed,and views of Sloane Street .At breakfast we were presented with a congratulations French toast a really nice touch, The reception flowers are spectacular The Hotel really made our wedding day special and we thank you all

The Mandarin Oriental Hyde Park is out of this world. Hosting our wedding here was the best decision we made. Coordinating the event details and set up with the Events Director Chris and his Team were a dream: attentive, responsive, personalised, helpful and outstanding. The rooms and suite were magnificent, the personalised approach and attention to detail much appreciated and the warm welcome, high level of care and excellent service unparalleled.

Always exceptional. Without a doubt the best hotels in which we've ever stayed. When you think about consistency in your choices, the Mandarin Oriental hotels are simply the most consistent, top-quality hotels you can choose. From arrival, we received the best welcome by the vallet and exterior manager and security to the reception and lobby manager, everyone is immediately on-task to receive you without asking for anything. Warm towels and a hot tea chosen by a tea sommolier. Exceptional.

Every single one of our guests has called us over the last couple of days to thanks us for a perfect day. Perfect really is the only way to describe it, not one single thing was out of place, nothing could possibly of been done better. The staff for our entire stay were incredible, from the door staff to check in and bar and restaurant staff and then of course Catherine and all the banqueting team. On the day itself Catherine never left our sides, always there and knew what we wanted before even we did ourselves. The memories we are have now are down to Catherine's perfect execution and planning of our day.

We got married at the Mandarina Oriental Hype Park on 26/06/2022. It was a perfect and memorable day in our lives. The day was very well organised and run very smoothly, exceeding our expectations. The venue is stunning, and we felt so lucky to have our wedding there. Every single detail has been thought of. All the guests complimented the venue, first-class service and food which were all amazing. We interacted with Jack in the lead up to the wedding who was very friendly, efficient and helpful throughout. He gave me lots of great ideas of decorating the venue and gave us lots of surprises on the big day. :) We have memories and photos that will last a lifetime and want to thank Jack and everyone else involved for making it such a special day. You really went above and beyond!

Do I need to tell you that was the wedding of the century? Do I need to tell you it was everything we wanted? Do I need to tell you you and the team at your hotel are amazing? No I don’t. Catherine, your patient attention, detail and calm encouragement gave us the perfect bedrock for our wonderful day. Whenever we had logistical wobbles, whenever we had questions, you’re always there for us and were very good at adjusting things what we wanted (or telling us that we couldn’t do that - which was just as good!). All the elements of the hotel team pulled together perfectly and in particular we would also like to thank Paul, director of catering, who was so kind and enthusiastic and made time to be with us as well, before during and after. But this was your project and it was just a perfect day and couldn’t have been, wouldn’t have been, without your energy, attention to detail, and experience. We are hugely grateful to you. (Also Graham says thank you so much for the energy bars in the middle of the day – they were the most welcomed!) Thank you once again so much for giving us the wedding of the century. I hope you enjoy your day as much as we enjoyed ours.

My husband Thomas and I got married at the Mandarin Oriental last Saturday and I wanted to pass on some feedback regarding the experience we had from the London team. First of all I want to say a massive thank you to the team lead by Catherine (copied). Catherine was impeccable and very professional from the first day. Her attention to detail and competency was excellent and we could not have been happier! The wider team from the operations/catering team to the waiters were also amazing, they made the experience that much more special. We look forward to coming back again in the future - our guests also had such a wonderful time that I’m sure they will want to too!

Staff was incredible and supportive. The prices of the local vendors were expensive but there were plenty of cheaper ones who were willing to travel. The setting was excellent. The food was better at tasting than on the day.