we had a summer wedding July 2022. we had a garden ceremony.
from the day of enquiry to the day of the wedding, the team were fantastic, nothing was a problem, they were so willing to arrange, or sort out everytging. We originally booked during covid but dates were moved due to health reasons, the team were more than happy to assist they are great for advice and guidance for recommendations of suppliers that are loyal to them and reasonably priced also. they were especially kind to my father who is in a wheelchair paralysed, Lionel one of the management team made sure a member of staff was always on hand helping him, to make the day as stress free for both of my parents, from the day before when they arrived to the moment they left with their luggage. Lionel also organised the party of 20+ guests (including children) staying the night before the wedding the marquee for us all to have our evening meal together next to the restaurant, which was so kind. the groom and i got ready separately in different areas of the hotel. i had a bridal team of 10 as did he, the wivenhoe team, were there continuously helping assisting and asking if we needed anything, i had a particular set up of my décor for my tables, sweet cart etc, and lisa the events manager knew exactly my style and had it done perfectly. she was there early before she was expected helping and organising going above and beyond what she was needed to do, to make our day perfect. the food was amazing, we had cocktails, canapes, wedding breakfast and the evening buffet, everyone was impressed with the high standard of food and service. (especially the guests who had special dietary requirements, who were very well looked after and felt like VIP’s) lisa was a rock to us she was always there wherever i needed her, and she made our day flawless and perfect! the reception team, were a great help, we had 20 rooms booked in the end, and i was constantly emailing for adding more and having a spreadsheet of who has booked etc. the management team and the staff are wonderful if we could afford it we would do it all over again a heartbeat! Was the happiest day of our lives, never stopped smiling or laughing x