I will try and keep this succinct, but we had our wedding at the Great House in September 2024 and overall it was one of the best wedding supplier decisions we made!
Every detail was so thoughtful and imo they went above and beyond:
- There were a few dietary requirements in our guest list, which were catered for without having to compromise on the overall menu (our sole GF guest was approached with her own canapé platter, she was overjoyed to say the least)
- I stayed the night before in the clocktower suite with a bridesmaid and our venue coordinator arranged for food to be brought over from the restaurant so that we didn't have to bump into our guests who were also staying over.
- They gave me late checkout at the clocktower suite and moved all my things from the suite to the wedding couple room for me. This meant we didn't have to book it for 2 nights, as we didn't have any use for a big suite on the wedding night itself.
- There were a number of DIY elements which the venue set up perfectly for us. Especially, our bud vases with faux flowers, which I handed over in boxes with some instructions, but the real detail I left to the venue and they nailed it without needing to check in with me. They also packed everything away at the end of the night and left it to be picked up in the morning.
Just generally, the venue is fantastic:
- The food was legendary, months later all my family is still raving about it, like I said everyone was catered for but the quality and taste of everything was excellent. We had a complimentary food tasting in November 2023 but you also get to try the canapés if you go to one of their wedding open days.
- Being on the river is so special and unique, we made the most of it by chartering a river boat during the cocktail hour. Our photographer took us down the footpath for golden hour photos and they are lovely.
- The layout of the venue is perfect for us, there were different places for people to gather or hang out, but you never felt cut off from the party (even when in the igloo, which was another unique touch).
- Cocktails were delicious, we chose 4 from the menu (as there's too many for the staff to make otherwise), and they wrote it up on the blackboard for our guests to see.
- Might just be our good luck, but my husband's family loves Guinness, and between us booking the venue and the actual wedding date, it finally made its way onto tap in the venue... A happy coincidence, but if it wasn't on tap then the staff would have gone to the other bar to pour then brought it back to us, so no problem really.
Only a couple of things went awry:
- They were painting the hallway outside my suite and I had a huge wedding dress... The decorator got a telling off by the coordinator so I think this was a miscommunication internally.
- The sound system cut out during my aisle walk, and the microphones were cutting out during the speeches. I have been assured that they have/will replace the whole system, and we were compensated for this after our wedding and are satisfied with the outcome. (If you're concerned about this, just ask them!)
Overall we were blown away with the thoughtfulness of all the staff we communicated with, it really made the whole process special and stress-free.