We used this venue as our wedding reception and they were great! They helped us with our planning, stuck exactly to my neurotic plans and both the food and service were fabulous!. We stayed in the Honeymoon suite that night and the room was beautiful! A massive bed, luscious leather sofa, two comfy lounge chairs and a mini balcony overlooking the Embankment. The room also boasted a great shower and a huuuuge bath - with the taps in the middle so you can share :) ! We didnt know what time breakfast was so collected our leftover food, checked out, and waited outside for a taxi, when one of the waiters popped his head out and asked if we would like a bacon sarnie to go! Which, of course my husband did! We found them friendly and professional, all round we had a fabulous day :). Special thanks to the new manager who helped to plan our day, I am so sorry, I am terrible with names - I hope you know who you are - thanks so much. -Tracy L.