I first discovered The Croft hotel on bridebook ( bridebook had been suggested to me by my sister) and I knew I wanted a venue that was a little big different but modern and I was so excited when I discovered the Croft Hotel. I am not local to Croft on Tees where the venue is located so my partner and I's first experience was at an open day where we met one of the venue coordinators and got a tour around the venue and I instantly loved it. It is so different to any other venue we had seen and I knew we wanted something a bit different. The ceremony room sold it for us and we also loved how transparent the packages were for each day and season.
Fast forward to booking, our date was held provisional to make sure the registars and the preferred vendors we wanted were avaiable, which was extremely helpful to us and once we payed the deposit, the payment plan was easy to follow and useful for both parties. We were then introduced to paige who was our wedding coordinator in the run up to our wedding who assisted with all my queries ( no matter how small) and was just at the other end of an email or phone call. 9 months before our wedding we were invited to a menu tasting for our wedding menu where we also booked an overnight stay. We got introduced to staff at the venue, met one of the master of ceremonies, met other couples marrying at apartment group venues and got to get into the feel of our venue and wedding planning. This is a lovely extra included in our wedding package that allowed us to have a bit of a wedding related date night in the midst of our wedding planning. 6 weeks before our wedding, my partner and I had a zoom call with Paige and Paige knew exactly what she needed from us and went through alot of detail which definitely put me at ease ( as a bit of a type A bride) , she did a full run through of the day, noting all details and then sent the breakdown to us to confirm we were happy. Fast forward to our wedding, the night before we had a meeting with Ethan, our master of ceremonies and it was very clear how passionate he is about his job. He wanted to make sure every detail was correct, every guest was looked after and wanted to make sure our day was as perfect as possible. He had all the time in the world for us and couldnt be more grateful for his attentiveness and professionalism! The morning of the wedding, we met Jessica and other venue staff and they were so kind, caring and attentive. The day ran so well, they were happy to help in anyway and one big thing I noticed, was the staff were always smiling and this continued throughout the full wedding. The venue was clean, stunning, dressed to impress, the staff clearly pride themselves in their jobs and I know our day was the perfect day and the venue and their team were a huge part of that! Huge thank you to Paige, Ethan, Jessica and all the lovely staff at the Croft Hotel on Monday 29th Sep! THANK YOU, THANK YOU & THANK YOU! I first discovered The Croft hotel on bridebook ( bridebook had been suggested to me by my sister) and I knew I wanted a venue that was a little big different but modern and I was so excited when I discovered the Croft Hotel. I am not local to Croft on Tees where the venue is located so my partner and I's first experience was at an open day where we met one of the venue coordinators and got a tour around the venue and I instantly loved it. It is so different to any other venue we had seen and I knew we wanted something a bit different. The ceremony room sold it for us and we also loved how transparent the packages were for each day and season.
Fast forward to booking, our date was held provisional to make sure the registars and the preferred vendors we wanted were avaiable, which was extremely helpful to us and once we payed the deposit, the payment plan was easy to follow and useful for both parties. We were then introduced to paige who was our wedding coordinator in the run up to our wedding who assisted with all my queries ( no matter how small) and was just at the other end of an email or phone call. 9 months before our wedding we were invited to a menu tasting for our wedding menu where we also booked an overnight stay. We got introduced to staff at the venue, met one of the master of ceremonies, met other couples marrying at apartment group venues and got to get into the feel of our venue and wedding planning. This is a lovely extra included in our wedding package that allowed us to have a bit of a wedding related date night in the midst of our wedding planning. 6 weeks before our wedding, my partner and I had a zoom call with Paige and Paige knew exactly what she needed from us and went through alot of detail which definitely put me at ease ( as a bit of a type A bride) , she did a full run through of the day, noting all details and then sent the breakdown to us to confirm we were happy. Fast forward to our wedding, the night before we had a meeting with Ethan, our master of ceremonies and it was very clear how passionate he is about his job. He wanted to make sure every detail was correct, every guest was looked after and wanted to make sure our day was as perfect as possible. He had all the time in the world for us and couldnt be more grateful for his attentiveness and professionalism! The morning of the wedding, we met Jessica and other venue staff and they were so kind, caring and attentive. The day ran so well, they were happy to help in anyway and one big thing I noticed, was the staff were always smiling and this continued throughout the full wedding. The venue was clean, stunning, dressed to impress, the staff clearly pride themselves in their jobs and I know our day was the perfect day and the venue and their team were a huge part of that! Huge thank you to Paige, Ethan, Jessica and all the lovely staff at the Croft Hotel on Monday 29th Sep! THANK YOU, THANK YOU & THANK YOU!