From our very first email exchange with Fran - the onsite wedding and event planner - I knew we were in good hands. She was quick to respond, kind, and incredibly helpful. When we finally met in person, I instantly loved both her and the venue. Mitchell Hall is not only practical but also beautifully versatile, offering endless potential to make it uniquely ours.
Fran’s international experience was an incredible asset. She truly understood our desire for a bilingual wedding and our aim to seamlessly blend cultures during the reception. Throughout our entire planning process, Fran was a delight—always remembering even the tiniest details that would make our wedding feel extra special, often going above and beyond her responsibilities.
The day before the wedding, which was one of the most stressful, William - The event coordinator during the event - and his team were already busy with another large catering event, yet they still took the time to greet me and compliment our wedding decorations. Their thoughtful gestures gave us so much confidence and made me feel like we and our guests were in the best hands.
On our big day, William and his team were nothing short of amazing. The catering was not only efficient but delivered with warmth and fun. Every single guest was accommodated—whether it was pouring a couple of last-minute drinks, handling a late guest's dinner with care and professionalism. Every need was met with such attentiveness, and the entire team performed to the highest standard.
As the evening drew to a close, when it was time to clear the room, the team continued to impress. While cleaning up, they kept the energy alive creating such a joyful atmosphere. Even the night security was fantastic, kind and warm as we waited for out taxi, making the whole experience feel so personal.
The following day, when we came to collect our belongings, everything was neatly organised and safely stored, and once again, our interactions with the onsite team were as enjoyable as ever.
From start to finish, the experience with Fran, William, and the entire team at Mitchell Hall was an absolute delight. We cannot recommend them enough. If you’re looking for a beautiful venue and a team that delivers beyond expectations, look no further than Mitchell Hall!