Doubletree By Hilton Chester

On behalf of my husband and I, we would just like to say how amazing everything was for our wedding at DT Chester on Friday 27th May. We have been so impressed by the whole hotel, from staff to food. We dealt with Jemma Green from the start and nothing was too much trouble for her, she arranged a bespoke package for the day and always returned my emails or calls straight away - I never had to chase her up for anything at all. Georgina looked after us on the day and was such a pleasure to be around, she is really sweet and such a calming influence is very welcome the morning of a wedding. They really did go above and beyond for us, little things that you don’t necessarily notice at the time, but when you look back realise we were really looked after. All our guests have commented so positively in one way or another - the amazing food, fabulous staff and the hotel itself, how beautiful the setting is, so really this email is to pass all the feedback on and a huge huge thank you to everyone involved in our wedding - we could not have asked for more

We would both like to thank you for everything! You were always available to answer questions, give us advice & guidance, and a massive help organising our day! Please could you also pass on our thanks to all of the wonderful staff who worked on the day. Nothing was too much trouble, and everyone was super friendly and worked with a smile. All of our family & friends commented on how fantastic the staff where and also how beautiful the venue looked.

Had the most perfect Wedding yesterday at the Hotel and so much of that is down to the staff. They were absolutely amazing and treated everyone so well. The service was first class and many people mentioned to me that they were so happy with how they were treated. Special mention to Jemma, who from day 1 helped us so much organising everything was available to talk and answer any questions we had. Thank you Jemma. Also a huge thank you to Tom the toastmaster who couldn't have done enough for us yesterday, was always there and did everything to make sure we and the guests were happy. He helped make the day what is was

I will never be able to thank you enough for everything that you did for both Alex and I! We did see Dave before we left and explained to him how impressed we were! We've been to many 'hotel weddings' but couldn't believe how looked after our guests and ourselves were and how caring all of the staff around us were! Having you come up to the room to see me, with a bottle of prosecco too, really was such a thoughtful touch but I'll save all of this for our review! Also, the fireworks were such a magical moment and I can't thank you enough for going out of your way to make sure we could have these too!! We were and still are SO pleased with everything! xx