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Your Journey with Tranquility Designs
Working with a small business means you get a personal touch at every stage. Here is exactly what to expect when we work together.
1: The Initial Hello
It starts with a chat! You can reach out via my contact form, email [email protected] or social media. Tell me a bit about your big day, the vibe your going for and which items caught your eye. Don't worry if you don't have all the details yet - we'll figure them out together.
2: Your Bespoke Quote
Once I have a feel for what you need (quantities, paper types, personalisation details) I'll send over a clear, transparent quote. No hidden fees or "wedding tax" - just honest pricing for hand - crafted work.
3: Securing Your Date
If you're happy to move forward (yay!), I'll send over a simple booking form. A small deposit secures your spot in my design calendar. Because I work solo, I only take on a limited number of clients each month to ensure your project gets the VIP treatment.
4: The Design & Proofing Phase
This is where the magic happens! I'll get to work on your digital proofs. You'll receive a mock-up of your designs to look over in the comfort of your own home. We can tweak colours, fonts, or wording until it is perfect. I'm not happy until you're "doing a happy dance" happy.
5: The Final Polish & Payment
Once you've fallen in love with your final digital proofs and given me the "all clear", I'll send over the invoice for your remaining balance. As soon as that's settled, I clear my desk and get to work! I personally hand-craft, print, and pack every single item in my studio, ensuring everything is tucked safely into it's packaging with a little bit of Tranquility Designs magic.
6: Delivered To Your Door
Your finished items will be sent via a tracked service, and I'll send you the tracking number so you can watch them every step of the way. All that's left for you to do is open the box and enjoy that "it's really happening!" feeling.
Message from the team
Experience
How far in advance should I book?
Because I'm a solo designer, my calendar fills up quite quickly! For wedding invitations, I usually recommend reaching out 4-6 months before you want to send them. For "on-the-day" items like place cards or menus, booking 2 months in advance is perfect. However, if you're in a pinch send me a message - I always try to squeeze in a bit of magic where I can!
Can I change the colours or fonts on a design?
Absolutely! That's the beauty of working with a small studio. Most of my designs can be tweaked to match your wedding palette or theme. We'll go through all of this during the design and proofing stage to make sure it's exactly what you pictured.
Do you have a minimum order quantity?
Not at all! Whether you are having a micro wedding with 10 guests or a big celebration with 250, I'm happy to help. I believe every wedding deserves beautiful details, regardless of the guest list size.
What is the "proofing process"?
This is where I send you a digital version of your design via email. You can check the spelling, dates, and layout. I offer three rounds of digital tweaks for free to ensure everything is perfect before I hit "print."
When do I need to pay?
To get you officially in my diary, I ask for a small deposit. The remaining balance is then due once you have approved your final digital proofs, before I begin the physical crafting and printing of your items.
Can you include items such as wax seals?
Absolutely! If you'd like some finishing touches, just let me know during the initial chat, and I'll include that in your quote.
How long does shipping take?
Once you've approved your proofs and final payment is made, I usually need 1-2 weeks to hand-craft your order. I ship everything via a tracked service (usually 2 - 3 business days) so we can both keep an eye on your precious cargo!