From first contacting Rachael with over a year to go till our wedding, she not only gave us ideas we had not thought if but assured us that what we wanted the overall look to be, was possible for the time if year (as Amy & I know nothing about flowers!).
Even after the invoice was sent to us, it was no problem for Rachael to add to the order as we forgot things.
Our flowers arrived on the day and to say we were both pleased is an major understatement.