The quality of the bouquet is stunning. However, it didn't look anything like the bouquet advertised. Also, there was some damage to the bouquet that occurred during shipping. Excellent customer service. I reached out, and they were willing to accept a return for a refund. Although, I opted for a partial refund as I'll take the bouquet to a local florist to recreate the bouquet in the picture. Thank you for this beautiful bouquet and for righting what could’ve been a fiasco!