First off - you contact me, we discuss timescales, chat about your style and personality and what colours, flowers, words or anything else you want on your jacket. I will then send you through a quote and, once agreed, I will send you some sketches, you pick one or suggest changes until we find a design you are happy with. You post me your jacket (securely) and pay a twenty percent deposit. I will then start painting, Yeay! I can send you progress pics if you want, and once finished I will send a final picture for you to 'sign off' - this is when the remaining eighty percent payment is due. Once I have received this I will ship your jacket (securely) back to you, ready for you to wear, love and enjoy on your special day! Perfect!