I went in quite nervous with no real clue of what I wanted, everyone there was amazing from the get go. My little girl who was 20 months old at the time was given an iPad and some toys to play with (great touch) so she loved it. I was told to pick a load which I liked and then we tried them on , my third dress was the one , it was perfect, and required no alterations. I also bought a veil and earrings, price was incredible , me and my sister who got bridesmaid dresses were treated so well.thanks