Each appointment may work slightly different as we recognise that all brides aren't the same and we like to tailor our appointments to suit each brides needs.
However, as a standard it starts from the moment they request a bridal appointment. I try to get to know them and will contact them a few days before their appointment to confirm their time and if they have time and are open to it, I have a quick 'get to know them' chat.
Once they're in the boutique and they're settled with refreshments, we'll start talking about wedding dress styles, their venue and wedding theme so that I can get and idea of what they like and dislike and I'll start selecting a few gowns to try. If they don't know, then that's fine, I'll choose I few different styles for them and take it from there.
We'll then take the bride through to our changing room to start trying some on. In each dress I see what's suiting them, what they like and dislike. I'm pretty honest too so we work together to find 'the one'. I also love to see how the bride and her entourage react to each gown..