Relaxed, Whimsical, Rustic, handmade, Informal
When a couple orders soap favours through our website, I personally follow up with an email, to confirm requirements and check that timescales work. If a couple says that they would rather the soap arrive closer to the wedding date, I schedule them in accordingly.
Nearer to the date of despatch, I will then email over a proof of the soap sleeve, so that the couple can check the wording is correct and they're happy with it before printing.
The soap is then sent out with tracking details.