Would not recommend this company at all.
Paid £650 for my wedding reception party decor and did not receive what I paid for -
120 chair sashes (I received 60)
Floating candle centerpieces (I received a tacky alternative that I did not approve of)
X6 outdoor lanterns (I got 2 that were placed indoors)
A balloon arch- which I paid extra for (did not receive)
When I messaged the company on Facebook regarding these issues, I was given excuse after excuse.
-partner is in bed unwell so had to send other people to do the decor (not my problem, I paid for a service)
-it was my fault for changing the decor (which I didn't, I just added extra on and approved the decor list the week before the party)
In addition to this, I ordered a floral centerpiece for my top table- I was initially told that I could not be sent pictures of previous ones they had done as they only make them on-site in accordance with the size of the top table.
I messaged the DAY BEFORE my wedding to confirm this floral arrangement delivery. Only to be told that they won't deliver as it is 'a bit far to drive' and I would therefore have to collect!
Contradicting themselves constantly!
So unprofessional. Only use this company if you want sub-par decoration that is nothing like what you ordered. Absolute joke.