Until the wedding day I had not had the opportunity to meet with her, we had communicated via email, with pictures of what I was looking for and accessories. Katie was very understanding as I wasn't planning on visiting the Lake District until the wedding day, she arranged to arrive early as we wasn't able to do a trial. The style chosen for both myself and bridesmaid was created with confidence. Katie was easy to get along with, she listened and made suggestions. The completed look was perfect.