Our experience at The Okura Prestige hotel was just that, prestigious! We were upgraded to the Presidential Suite on the 34th floor due to our anniversary, we were extremely grateful. The hospitality and customer experience at this establishment was top-tier and one that I have never came across. The staff were professional, welcoming, kind hearted and so helpful. We were greeted with fresh fruit, a happy anniversary card, chocolate covered fruits and rose petals in our bathtub. Our experience at The Okura Prestige hotel was just that, prestigious! We were upgraded to the Presidential Suite on the 34th floor due to our anniversary, we were extremely grateful. The hospitality and customer experience at this establishment was top-tier and one that I have never came across. The staff were professional, welcoming, kind hearted and so helpful. We were greeted with fresh fruit, a happy anniversary card, chocolate covered fruits and rose petals in our bathtub.