The hotel is beautiful. We had a problem with our room on the first night and the hotel staff were very accommodating. They actually moved us to a junior suite, which they did not have too. I think it may have been that I mentioned it was my wife and my wedding anniversary. We came back the next day to a bottle of Prosecco and strawberries with a nice card from the staff also. Bar staff very friendly, receptionists very prompt and helpful, security welcoming. Well done Hotel Riu Plaza. The hotel is beautiful. We had a problem with our room on the first night and the hotel staff were very accommodating. They actually moved us to a junior suite, which they did not have too. I think it may have been that I mentioned it was my wife and my wedding anniversary. We came back the next day to a bottle of Prosecco and strawberries with a nice card from the staff also. Bar staff very friendly, receptionists very prompt and helpful, security welcoming. Well done Hotel Riu Plaza.