We have been planning out wedding during COVID and the director of sales Shabi has been nothing short of AMAZING! She has shown great care, concern and is always willing to go the extra mile - the true definition of customer service. We were in the process of deciding between this venue and another within the vicinity for our wedding reception, due to the amazing and genuine service we received from Shabi we decided on going with Holiday Inn & Suites Edm Arpt!